Frequently asked questions

Have questions? Here are the answers to the most common questions about La Nuit des Galeries 2026.

What is La Nuit des Galeries?

What is the date of the event?

Where does the event take place?

Is the event family-friendly?

Can I book a hotel for the event?

What types of offers are available?

Why book accommodation?

Where are the partner hotels located?

Can I book multiple rooms?

Do the hotels include parking?

Are the hotels accessible?

What is a glowing glass?

What does the purchase of a glowing glass include?

What products are included in the regular refills?

How do I pick up my purchases?

Where can I get my glowing glass refilled?

Are taxes included?

What payment methods are accepted?

When will I be charged?

Will I receive a confirmation?

What should I do if I don't receive my confirmation email?

Can I modify my booking?

Can I cancel my booking?

Does the event take place rain or shine?

Will there be food and drinks on site?

Can I take part without buying a glowing glass?

Who can I contact if I have a problem with my booking?

How do I contact support?