For any questions directly related to the Canada Games 2027, please visit the official Games website: jeuxducanada2027.ca
Hotel Reservations
You can contact the Avenue team: (418) 525-6998 1 (866) 846-2921 Reservations@avenuebooking.com Our business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Outside these hours, please leave a message and an agent will contact you promptly.
No, bookings are final, non-refundable and non-cancellable. For any modifications, please contact customer service. A name change is also permitted up to 7 days prior to arrival, subject to applicable conditions.
Full payment is required at the time of booking. Credit cards are the only accepted method of payment. No installment payments are available.
This depends on the hotel. Some require a minimum number of nights, while others do not. Please refer to the specific hotel conditions.
A confirmation email will be sent to you (please check your spam folder). Your document will also be available as a downloadable voucher in your Avenue client portal.
Present your voucher at the hotel along with a valid ID upon arrival.
Yes, a valid credit card is required upon arrival to cover incidentals. It must:
Be physical (not virtual)
Be in the name of the guest on the reservation
Incidental charges include all fees related to the room, for example:
Meals and beverages
Room service
Parking
Dry cleaning
Access to hotel facilities
Applicable eco fees
Payment and Billing
Visa
Mastercard
Amex
Yes, a summary of your order is available before confirming payment.
All prices are displayed in Canadian dollars (CAD).
Yes, an invoice is sent by email after your booking and is also available in your client portal.
The following apply:
Quebec lodging tax: 3.5 %
GST and QST according to applicable laws
Some hotels may add resort fees and eco fees
Parking and meals are not included unless otherwise specified.
Customer Service
You can contact the Avenue team: (418) 525-6998 1 (866) 846-2921 Reservations@avenuebooking.com Our business hours: Monday to Friday, 9:00 a.m. to 5:00 p.m. Outside these hours, please leave a message and an agent will contact you promptly.
Avenue is the official accommodation partner for the Canada Games 2027. Avenue is a division of Groupe Voyages Quebec. Visit our website for more information: avenuebooking.com