Privacy Policy

Privacy Policy

The Canada Games 2027 Host Society and Avenue are committed to protecting your personal information. This Privacy Policy explains how your personal information is collected, used, disclosed, and protected when you use this reservation microsite.

1. Collection of Personal Information

As part of the reservation process, we may collect the personal information required to process your booking, including:

• Your first and last name;
• Your contact information (email address and telephone number);
• Your mailing address;
• Information related to your stay (dates, hotel, number of occupants, preferences);
• Information required to process your payment;
• Any other information you voluntarily provide.

2. Use of Personal Information

Your personal information is collected and used solely for the following purposes:

• Processing and managing your reservation;
• Communicating with you regarding your stay;
• Responding to your questions or requests for assistance;
• Coordinating accommodation operations for the Canada Games 2027;
• Complying with applicable legal and contractual obligations.

3. Disclosure of Personal Information

Your personal information will only be shared with individuals or organizations that require it to provide services related to your reservation, including:

• The Canada Games 2027 Host Society;
• Avenue;
• The participating hotel;
• Service providers involved in managing your reservation;
• Government authorities where required by law.

Your personal information will never be sold or used for unauthorized commercial purposes.

4. Retention of Personal Information

Your personal information will be retained only for as long as necessary to fulfill the purposes for which it was collected or to comply with applicable legal requirements.

Once the applicable retention period has expired, your personal information will be securely deleted or anonymized in accordance with our record retention policies.

5. Protection of Personal Information

Appropriate administrative, technical, and organizational safeguards are implemented to protect your personal information against unauthorized access, use, disclosure, modification, or destruction.

6. Cookies

This microsite uses cookies and similar technologies to ensure proper website functionality, improve the user experience, and collect limited browsing information.

You may manage your cookie preferences through your browser settings; however, disabling certain cookies may affect the functionality of the microsite.

7. Your Rights

Subject to applicable privacy legislation, you have the right to:

• Request access to your personal information;
• Request correction of inaccurate personal information;
• Request deletion of your personal information where permitted by law;
• Withdraw your consent where processing is based on consent;
• File a complaint with the appropriate privacy authority.

8. Contact Us

If you have any questions regarding this Privacy Policy or wish to exercise your privacy rights, please contact the Privacy Officer:

Groupe Voyages Québec
Félix-Antoine Paradis, CTO
1000-2525 Laurier Boulevard
Québec City, Québec G1V 2L2
Canada
Email: faparadis@gvq.ca

9. Changes to this Privacy Policy

This Privacy Policy may be amended from time to time to reflect changes to our practices or to comply with applicable legal requirements. The version published on this microsite is the version currently in effect.